No-Returns policy
Hi there,
Before your piece makes its way to you, I wanted to share a small note about how things work here at Por Un Lirio.
Each artprint and item is prepared with care, often in small batches or made to order. Because of this, I’m not able to accept returns or exchanges once an order has been placed and delivered.
However, if you need to cancel your order, you’re welcome to do so anytime before it has been shipped.
I know that the no-returns policy isn’t always ideal, and I truly appreciate your understanding— it allows me to keep creating in a slower, more intentional way.
That said, your experience matters to me. If your order arrives damaged or something isn’t quite right, please don’t worry, just reach out within 7 days of receiving it. I may ask for a photo of the item and it’s packaging, simply so I can understand what happened and make it right for you. Once I have that I’ll happily arrange a replacement.
Thank you for your trust and for supporting a small, carefully run space like this one.
Shipping
SHIPPING DAYS: SECOND & LAST TUESDAY OF EACH MONTH.
lDÍAS DE ENVÍO: SEGUNDO & ÚLTIMO MARTES DE CADA MES.
As a one-person studio, each piece is prepared, packed and sent by me— with time and care given to every order. Because of this, shipments are made twice a month, on the second and last Tuesday.
This slower rhythm allows me to focus on creating and sending everything thoughtfully, rather than rushing the process. If your order has already been placed, it will be included in the next upcoming shipping day and you’ll hear from me as soon as it’s on it’s way.
Thank you for your patience— means a lot and it’s what makes this small art space possible.